Refund policy

Return & Refund Policy

Effective Date: December 27, 2025

At Marcie’s Boutique, we want you to be happy with your purchase. Please read our return and refund policy carefully.

Returns

We accept returns within 7 days of delivery.

Items must be unused, unworn, unwashed, and in their original condition and packaging.

Proof of purchase (order number or receipt) is required.

Items that are NOT eligible for return:

Sale or discounted items

Gift cards

Personal care or intimate items (if applicable)

Items damaged due to misuse or normal wear

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Shipping fees are non-refundable.

Exchanges

We only replace items if they are defective or damaged.

If you received a damaged or wrong item, contact us within 48 hours of delivery with clear photos.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

We recommend using a trackable shipping service, as we are not responsible for lost returns.

Late or Missing Refunds

If you haven’t received your refund:

Check your bank or payment provider.

Contact your card issuer (processing time may vary).

If the issue persists, contact us.

Contact Us

For returns, refunds, or questions, contact us at:

📧 Email: 

🛍 Store: Marcie’s Boutique

🌐 Website: https://marciesboutique.myshopify.com/